Refund Policy
Refund Policy for QB Billing
At QB Billing, we put your satisfaction first. Our mission is to provide high-quality courses, and we want you to feel confident in your choice. If you’re not completely satisfied with our study material, our straightforward refund policy has you covered.
Eligibility for Refunds
You can request a refund within 14 days of your purchase date. If our services didn’t meet your expectations, reach out to us during this period to start the refund process.
Administrative Fee
We’ll deduct a 10% administrative fee from your refund to cover processing and handling costs.
How to Request a Refund
We’ll issue your refund using the same payment method you used for the original purchase. This ensures a smooth and hassle-free experience.
Refund Method
We’ll issue your refund using the same payment method you used for the original purchase. This ensures a smooth and hassle-free experience.
Non-Refundable Courses
Customized services or courses that are already in progress may not qualify for refunds. Be sure to check your service agreement for specific details.
Processing Time
Once approved, we’ll process your refund within 14 business days. If you need help during this time, contact our support team through the Contact Us page—we’re here for you.